Waiting-time estimation in walk-in clinics
نویسندگان
چکیده
منابع مشابه
Performance assessment of appointment system in managing outpatients’ waiting time in a general hospital: A Case study
Background: Appointment scheduling system is a critical component in controlling patients’ waiting time, so can increase the efficiency and timely access to health services. It is also an important determinant of patient satisfaction. The aim of this study was to assess the relationship of using a scheduling system and outpatients’ waiting time in a general teaching hospital in Tehran, Iran. M...
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Abstract Introduction: The amount of waiting time is an indicator of level of access to hospital services and can be measured as one of the indicators of the effectiveness of hospital performance. This study aimed to determine the average waiting time in Shahid Rahnamoon and Afshar clinics. Methods: This descriptive, analytical, cross – sectional study was conducted with a simple size of ...
متن کاملPatient satisfaction and quality of care in walk-in clinics, family practices and emergency departments: the Ontario Walk-In Clinic Study.
BACKGROUND Although walk-in clinics are an increasingly common feature of Ontario's health care system, the quality of care they provide is the subject of continuing debate. In this study we examined differences in patient satisfaction and quality of care for common acute conditions in walk-in clinics, family practices and emergency departments. METHODS For this prospective cohort study, we r...
متن کاملبررسی زمان انتظار مراجعین به درمانگاه های تخصصی مجتمع درمانگاهی شهید داستانی بیمارستان دکتر شریعتی تهران با استفاده از الگوی شش سیگما
Background and Aim: Waiting time is one of the factors affecting patient satisfaction of service quality which is offered. In This Study waiting times referred to some clinics like Shahid Dastani integrated clinical training center, treatment and researching center like Shariati Hospital was performed. Materials and Methods: Six sigma model in four stages together with qualitative and quantit...
متن کاملEffect of self-triage on waiting times at a walk-in sexual health clinic.
BACKGROUND AND METHODOLOGY Lengthy waiting times can be a major problem in walk-in sexual health clinics. They are stressful for both patients and staff and may lead to clients with significant health issues leaving the department before being seen by a clinician. A self-triage system may help reduce waiting times and duplication of work, improve patient pathways and decrease wasted visits. Thi...
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عنوان ژورنال:
- ITOR
دوره 25 شماره
صفحات -
تاریخ انتشار 2018